Effective date: October 14, 2025

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This Privacy Policy explains how Torza’s Golf (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit our facility, purchase our products (including Billy Bucks, baskets, League Passes, packages/memberships, and other options), or use our website and connected services (including the Range Star app and Toptracer technology).

By using our services, you agree to this Policy and our Terms & Conditions.

1) Information we collect

Information you provide

• Contact details (name, email, phone, mailing address)

• Account information (login credentials if you create an account)

• Purchase details (items bought, amounts loaded, perks selected)

• Payment information (processed by our payment processor; we don’t store full card numbers)

• Customer support messages, forms, and feedback

• Event/league registrations and waivers

Information collected automatically

• Device and usage data (IP address, browser type, pages viewed, interactions)

• Cookies and similar technologies (see Cookies section)

• In-facility system data (e.g., Toptracer session stats associated with your bay/account where applicable)

Information from third parties

• Payment processors and POS systems (e.g., transaction confirmations)

• Shipping and email service providers (delivery/engagement status)

• Range Star app and similar integrations (account identifiers, balance loads, redemption activity)

• Marketing/analytics partners (aggregated audience and campaign metrics)

2) How we use your information

• Provide and operate our services (process orders, load Billy Bucks/perks, manage memberships and leagues)

• Account management (create and maintain your account; authenticate you)

• Customer support (respond to questions, resolve issues)

• Safety and operations (facility rules, fraud prevention, security, and compliance)

• Improve and personalize our offerings (content, features, communications)

• Marketing and communications (with your consent where required; you can opt out anytime)

• Legal obligations (tax, accounting, and regulatory requirements)

3) How we share information

We share information only as needed to run our business:

• Service providers: payment processing, POS, shipping, email/SMS, analytics, customer support, IT/security

• App/technology partners: Range Star (account loads, credentialing), Toptracer (session functionality and stats)

• Operational partners: leagues/events administration, prize fulfillment, and similar logistics

• Legal & safety: to comply with law, enforce our Terms, or protect rights, property, or safety

• Business transfers: in connection with a merger, acquisition, or asset sale (your data remains protected under this Policy or a successor policy)

We do not sell your personal information for money. Some analytics/advertising tools may be considered a “share” under certain state laws; see Your privacy choices below.

4) Cookies & analytics

We use cookies and similar technologies to:

• Keep you signed in and remember preferences

• Measure site performance and usage

• Improve features and marketing

You can manage cookies via your browser settings. Blocking cookies may affect site functionality.

5) Data retention

We keep personal information only as long as necessary for the purposes described, including legal, accounting, or reporting requirements. Retention periods vary by data type (e.g., transaction records may be kept longer for tax reasons).

6) Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no system is 100% secure; please use strong, unique passwords and safeguard your credentials.

7) Children’s privacy

Our services are intended for general audiences. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child provided us information, contact us and we will delete it as required by law.

8) Your privacy choices & rights

Marketing opt-out

• You can opt out of promotional emails by using the “unsubscribe” link or contacting us. For SMS, reply STOP or follow message instructions.

Access, correction, deletion

• Depending on your location, you may have rights to request access to, correct, or delete your personal information. Contact us to submit a request. We may need to verify your identity.

Opt-out of “sale”/“share” (state laws like CA/CO/CT, etc.)

• If analytics/ads cookies are considered a “share,” you may opt out by adjusting cookie preferences and/or contacting us. We honor applicable state requirements.

Do Not Track

• We currently do not respond to browser “Do Not Track” signals.

9) Third-party services

Our website and services may link to or integrate with third-party platforms (e.g., Range Star, Toptracer, payment processors, Clover/POS, email tools). Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.

10) International visitors

Our services are primarily operated in the United States. If you access them from outside the U.S., you understand your information may be processed in the U.S. where laws may differ from those in your country.

11) Changes to this Policy

We may update this Policy from time to time. Changes are effective when posted to our website with the updated Effective Date. We encourage you to review the Policy periodically.